Terms & Conditions

Return, Refund & Cancellation Policy

You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Should you wish to cancel your order your order you will be issued a refund.

Customer Service contact information:

Pease do not hesitate to contact us with any questions regarding the above information!

Email– [email protected]

Phone– 902-388-4412

Mail– 420 University Ave, Suite 101, Charlottetown, PE, C1A 7Z5



Do You Know Lobster?

Once inside a trap lobsters can never get out.

False – Lobsters Often Escape

Lobsters will often get out of traps - that is part of the design. Traps are built to allow undersize lobster to exit easily. Plus an escape hatch is made of biodegradable twine in case the trap is lost at sea. Adult lobsters will also escape traps at times; it is just more difficult.